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This Ponemon Institute annual survey documents the high costs that result when companies lose customer data.
Download Report - The annual U.K. Cost of Data Breach Study tracks a wide range of cost factors, including expensive outlays for detection, escalation, notification and response along with legal, investigative and administrative expenses, customer defections, opportunity loss, reputation management, and costs associated with customer support such as information hotlines and credit monitoring subscriptions.
First conducted over three years ago, our initial study established objective methods for quantifying specific activities that result in direct, indirect and opportunity costs from the loss or theft of personal information, thus requiring notification to breach victims as required by law or policy.
The study was derived from a detailed analysis of 33 data breach cases with a range of 5,200 to 60,000 records that were affected. Companies analyzed were from 10 different industry sectors.
Download Report - The annual U.S. Cost of Data Breach Study tracks a wide range of cost factors, including expensive outlays for detection, escalation, notification and response along with legal, investigative and administrative expenses, customer defections, opportunity loss, reputation management, and costs associated with customer support such as information hotlines and credit monitoring subscriptions.
First conducted over Five years ago, our initial study established objective methods for quantifying specific activities that result in direct, indirect and opportunity costs from the loss or theft of personal information, thus requiring notification to breach victims as required by law or policy.
The study was derived from a detailed analysis of 45 data breach cases with a range of 5,000 to 101,000 records that were affected. Companies analyzed were from 15 different industries.
Download Report - The annual U.S. Cost of Data Breach Study tracks a wide range of cost factors, including expensive outlays for detection, escalation, notification and response along with legal, investigative and administrative expenses, customer defections, opportunity loss, reputation management, and costs associated with customer support such as information hotlines and credit monitoring subscriptions.
First conducted over four years ago, our initial study established objective methods for quantifying specific activities that result in direct, indirect and opportunity costs from the loss or theft of personal information, thus requiring notification to breach victims as required by law or policy.
Our current analysis of the actual data breach experiences of 43 U.S. companies from 17 different industry sectors takes into account a wide range of business costs, including expense outlays for detection, escalation, notification, and after the fact (ex-post) response. We also analyze the economic impact of lost or diminished customer trust and confidence, measured by customer churn or turnover rates.
Download Report - This 2008 Ponemon Institute benchmark study examines the costs incurred by 30 organisations after experiencing a data breach. Results were not hypothetical responses; they represent cost estimates for activities resulting from actual data loss incidents. This is the second annual survey of this issue.
Breaches included in the survey ranged from less than 4,100 records to more than 92,000 records from 10 different industry sectors.
2008 has been the year of the public data breach in the United Kingdom. The independent authority responsible for Data Protection in the UK, the Information Commissioner’s Office (ICO) has reported over 277 breaches of significant volume since the HM Revenue & Customs (HMRC) breach in November 2007.
Our current analysis of the actual data breach experiences of 30 UK companies from 10 different industry sectors takes into account a wide range of business costs, including expense outlays for detection, escalation, notification, and after the fact (ex-post) response. We also analyse the economic impact of lost or diminished customer trust and confidence, measured by customer churn or turnover rates.
Download Report - Jahresstudie 2008: Kosten von Datenpannen in Deutschland
Die Vergleichsstudie zu den Kosten von Datenpannen im Jahr 2008, durchgeführt durch das Ponemon Institute basiert auf den Informationen aus 18 Unternehmen, die mit einem Fall von Datenverlust oder -missbrauch konfrontiert waren. Die Ergebnisse der Studie resultieren aus den Kosten für alle Aktivitäten bei realen Datenpannen.
Die Spannweite der in dieser Studie erfassten Datenpannen reicht von Fällen mit weniger als 3.750 Datensätzen bis zu Fällen mit mehr als 90.000 Datensätzen. Insgesamt wurden Daten aus zehn unterschiedlichen Branchen erfasst.
Unsere aktuelle Analyse von Datenverlust- und -missbrauchsfällen in 18 deutschen Unternehmen aus zehn unterschiedlichen Branchen erfasst einen weiten Bereich der mit diesen Vorfällen verbundenen Kosten - einschließlich der Ausgaben für die Aufdeckung der Datenpanne sowie deren Auswirkungen und die notwendigen Reaktionen. Wir haben zudem auf Basis von Kundenaktivität und Umsatzkennzahlen die ökonomischen Folgen analysiert, die aus dem verlorenen oder zumindest eingeschränkten Vertrauen von Kunden resultieren.
Download Report - A study summarizing the actual costs incurred by 35 U.S. organizations that lost
confidential information and had a regulatory requirement to publicly notify affected individuals.
This 2007 Ponemon Institute benchmark study examines the costs incurred by 35 organizations after experiencing a data breach. Results were not hypothetical responses; they represent cost estimates for activities resulting from actual data loss incidents. This is the third annual survey of this issue.
Breaches included in the survey ranged from less than 4,000 records to more than 125,000 records from 15 different industry sectors.
Download Report -A study summarising the actual costs incurred by 21 U.K. organisations that lost confidential information resulting in a publicised data breach.
This 2007 Ponemon Institute benchmark study examines the costs incurred by 21 U.K. businesses after experiencing a data breach. Results were not hypothetical responses; they represent cost estimates for activities resulting from actual data loss incidents. This is the first study in the U.K. based on a proven methodology used for the last 3 years to produce a similar study in the United States.
